The hospitality business is one of the most challenging industries that exist. 
This is because it is dominated by People, people who are your guests and customers and people who are your staff, both of whom can make or break your business,
Running a hospitality enterprise, whether it be a hotel, a conference facility or even a Coffee Shop requires a wide range of expertise and competence.

At MBF International, we have a wealth of knowledge, experience and most of all, an empathy to understand what your organisation is experiencing. 

Under the leadership of our the MBF International Managing Director, who has held a number of successful roles in hospitality including MD and FD of a 4 star country house hotel; general manager of a hospitality design and installation company; director within a global contract catering company; and strategic consultant in a new stadia business, our hospitality consultative team is well furnished to help you fulfil your expectations.

Examples of past assignments include:

  1. Assisting with the development of a Business Plan to support a new enterprise
  2. Undertaking a Health Check of the operational performance of a hospitality facility.
  3. Facilitating the strategic and thinking of the management team in devising innovative marketing and growth endeavours
  4. Supporting the leadership in the actions that will fulfil growth and strategic goals of a hospitality business.
  5. Detailed evaluation of the operational process and financial competencies of a hospitality service to determine the potential for improvements in margins and profitability.
  6. Developing and supporting management in a change programme – implementing sustainable changes in behaviour through the application of a new culture of discipline
  7. Designing and leading a coaching programme with the front of house and front line staff to generate a marked difference in customer service and guest care.

If you perceive that you have a hospitality business that has the potential to improve, or feel that its time to introduce some changes – and you need some guidance and direction, now is the time to call us.
We will happily discuss your ideas and aspirations and explore pathways for the future that meet your timescales and your budget. 

For an exploratory conversation please contact us

 
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